Sunrise Adventure Treks Pvt. Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sunriseadventuretrek.com (the “Site”), contact us via email, or interact with our services as a travel and trekking company in Nepal.

We operate in compliance with the Individual Privacy Act, 2075 (2018) of Nepal and other applicable laws. This policy applies only to information collected through our Site and direct communications. It does not apply to information collected offline or through other means.

1. Information We Collect

We collect minimal personal information, primarily to respond to your inquiries and provide trekking/tour services.

Information You Provide Directly:

• Name
• Email address
• Phone number
• Travel preferences (e.g., trek dates, destinations, group size)
• Any additional details you share via email or contact forms (e.g., passport info for booking purposes)

Automatically Collected Information:

• Google Analytics Data: We use Google Analytics to understand how visitors use our Site. This includes:
• • IP address
  • Browser type and version
  • Operating system
  • Pages visited
  • Time and date of visits
  • Referral sources
• Cookies and similar technologies (for basic analytics and Site functionality)

We do not collect payment information (as we do not process online payments at this time), login credentials (no user accounts), or sensitive personal data (e.g., health, religion, or financial details) unless voluntarily provided for a specific booking.

2. How We Use Your Information

We use your information only for legitimate purposes related to our travel services:

• To respond to your inquiries, send trip quotes, itineraries, or booking confirmations
• To communicate about our trekking packages, promotions, or updates
• To improve our Site and services (via anonymous analytics)
• To comply with legal obligations or protect our rights

We do not use your data for marketing without your consent or sell/rent your information to third parties.

3. Sharing Your Information

We share your information only when necessary:

• With trusted service providers (e.g., hotels, transport companies, or guides) involved in your trek/booking
• With Google Analytics for anonymous usage insights
• If required by law, court order, or government authority in Nepal
• In case of business transfer (e.g., merger)

We do not share your personal data with third parties for their marketing purposes.

4. Data Storage and Security

Your data is stored securely on servers in [Nepal or cloud providers compliant with basic security standards]. We implement reasonable measures (e.g., encryption where applicable) to protect against unauthorized access, loss, or misuse.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data retention: We keep your information only as long as necessary for the purposes above or as required by law (typically up to 5 years for booking-related records).

5. Cookies and Tracking Technologies

We use essential cookies for Site functionality and Google Analytics cookies for performance tracking. You can manage cookies through your browser settings. Disabling cookies may limit some Site features.

For more details, see Google's privacy policy: https://policies.google.com/privacy

6. Your Rights

Under Nepal's Individual Privacy Act, 2075 (2018), you have rights to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion (where legally permissible)
• Withdraw consent for processing

To exercise these rights, contact us at info@sunriseadventuretrek.com. We will respond within a reasonable time.

7. International Transfers

As a Nepal-based company serving international clients, some data may be transferred outside Nepal (e.g., to cloud providers). We ensure appropriate safeguards.

8. Children's Privacy

Our Site and services are not directed at children under 18. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted here with the updated date. Continued use of the Site after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Sunrise Adventure Treks Pvt. Ltd.
Ward 16, Nayabazar, Kathmandu, Nepal
Email: info@sunriseadventuretrek.com
Phone: +977-9851168665